“Our staff are so committed that they managed to improve performance even when confronted with the big numbers in emergency departments. We recognise we still have work to do refining the way we deliver our healthcare but the improvement is outstanding.” - WSLHD chief executive Danny O’Connor
Western Sydney public hospitals hit a performance high despite record demand, according to data from the Bureau of Health Information (BHI).
Hospitals performed strongly against treatment time targets in the face of big increases in presentations, particularly in emergency departments. Performance improved at Blacktown and Westmead hospitals after an initiative called Project RED redesigned emergency department service delivery.