"We want to know what matters to people so we can improve our services. We are committed to learning from our patients, carers and their families." - WSLHD patient and carer experience manager Kay de Ridder
Feedback from patients, carers and their families staying in some of western Sydney's busiest hospitals is now being addressed in real-time, thanks to a new Australian-first digital service. The launch of the My Experience Matters survey is a chance to really hear our patients.